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Creative Thinking
Second Cause
Every ticket has an obvious move. Every one of them handles today — and leaves a follow-up ticket already on its way.
Your job: read what's on your screen, then catch the move that actually closes it.
The moves drift. Only one stops the customer coming back — the data tells you which, if you look.
The moves drift. Only one stops the customer coming back — the data tells you which, if you look.
4 tickets · no timer · think sideways